Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number), address, nationality, payment details, and identification documents when required.
• Reservation Details: Check-in/check-out dates, special requests, and guest preferences.
• Payment Information: Credit/debit card details or other financial data necessary for reservations and transactions.
• Online Activity & Device Data: IP address, browser type, device information, and cookies when you use our website.
• Marketing Preferences: Information on your subscription to our newsletters, promotional offers, and survey responses.

2. How We Use Your Information

We use your data for the following purposes:

• To process bookings and reservations.
• To provide exceptional guest service and personalized experiences.
• To facilitate payment transactions securely.
• To communicate special offers, promotions, and updates (if you opt-in).
• To comply with legal and regulatory requirements.
• To improve our website, services, and customer experience.

3. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or loss. This includes:

• Secure encryption protocols for online transactions.
• Compliance with international data protection laws (e.g., GDPR).
• Limited access to personal data for authorized personnel only.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Authorized service providers (e.g., payment processors, booking platforms).
• Legal authorities when required by law.
• Affiliated hotels or business partners if necessary for your booking or experience.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of your data.
• Opt out of marketing communications.
• Withdraw consent for data processing.

To exercise these rights, contact us at [Insert Contact Email].

7. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices. Please check this page regularly for updates.